Privacy Policy
IPS Design is committed to protecting the privacy of personal information we collect and hold in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Personal Information We Collect
We may collect and hold personal information including:
Names, phone numbers, email addresses and site addresses of clients, suppliers and site contacts
Information required to provide engineering and electrical contracting services
Employee and contractor information, including contact details, licences, qualifications, inductions and compliance documentation
Information submitted through our website, including enquiries and contact forms
Website usage information such as IP address, browser type and session data
2. How We Collect Personal Information
Personal information may be collected through:
Direct communication (email, phone, quotations, contracts)
Website enquiries and forms
Employment or contractor engagement processes
Business, accounting and job management software systems
Cookies and website analytics tools
3. Why We Collect Personal Information
We collect personal information to:
Provide engineering and electrical contracting services
Prepare quotations, contracts and invoices
Meet safety, licensing and regulatory obligations
Engage, manage and deploy suitably qualified personnel
Provide clients with assurance of personnel capability and compliance
Manage business operations and improve our services
4. Disclosure of Personal Information
We may disclose personal information to:
Clients, where necessary to deliver services or demonstrate personnel capability
Suppliers, subcontractors and professional advisers
Regulatory authorities where required by law
Third-party software and cloud service providers used for business operations
We do not sell personal information.
5. Storage and Security
Personal information is stored in secure electronic systems and, where applicable, physical records.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including:
Password-protected systems and user logins
Restricted access to authorised personnel only
Secure cloud-based software platforms
6. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, out of date or incomplete.
Requests can be made using the contact details below. We will respond within a reasonable timeframe.
7. Data Retention
We retain personal information only for as long as required for business, legal and regulatory purposes. When information is no longer required, it is securely destroyed or de-identified.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to monitor performance and usage. These tools do not personally identify individuals and are used to improve website functionality.
9. Privacy Complaints
If you believe we have breached your privacy, you may contact us using the details below. We will investigate and respond to all complaints in a timely manner.
10. Contact Us
Privacy Contact
IPS Design
Email: info@ipsdesign.com.au
